News

Agency workers to get new rights from October

Employment Law & HR update - 02/06/2011

New regulations will come into force on 1st October aimed at bolstering the rights of agency workers, the government has confirmed.  The regulations implement an EU Directive and follow an agreement between the employers' organisation, the CBI and the TUC, aimed at balancing workers' rights with business flexibility.

The new rights that agency workers will enjoy fall into two categories – firstly "day one rights", which workers are entitled to regardless of length of service – and secondly, "rights enjoyed after 12 weeks' service with one employer".

Day one rights

"Day one rights" include the right of access to facilities provided by the business which hires the worker – including works canteens, childcare and car parking facilities.  It also includes the right to be notified of any relevant job vacancies when these occur.

Rights after 12 weeks

After 12 weeks in the same job, agency workers will be entitled to equivalent terms and conditions with comparable permanent employees.  The terms and conditions included are quite wide-ranging and include pay, rest periods, holidays and many bonus and commission arrangements.  However, they do not include occupational sick pay, enhanced maternity, paternity and adoption pay, redundancy pay or pension arrangements.

Advantages and disadvantages of agency workers

The new regulations will cause business owners to re-assess the comparative merits of agency workers and permanent employees.

Importantly, although the regulations give agency workers the entitlement to equivalent terms and conditions as permanent staff, the agency workers do not automatically become employees of the hiring business.  The law on the employment status of agency workers is not affected by the new regulations.

In many cases, the flexibility of retaining experienced agency workers might outweigh any additional costs involved – but it is important that you understand the implications for your business.

What you should do

If your business makes use of agency workers, between now and October, you should review your arrangements to ensure agency workers receive their entitlements and are used in the most appropriate way.

  • Review whether you have any agency workers already in the business and the length of their assignments;
  • Consider whether you need to review entitlements for agency staff to use workplace facilities such as canteen, car parking and transport facilities;
  • Ensure you have procedures in place to notify job opportunities to agency workers.  In most cases, announcements on communal notice boards should be sufficient as long as agency workers know they should look at them;
  • Put procedures in place to ensure the use of individual agency workers is reviewed after 10 weeks and that you make a formal decision about whether to retain the worker or not before 12 weeks' service is attained;
  • Discuss the options and costs with your employment agency;
  • Ensure line managers understand these new requirements.

Key points

  • From 1st October, agency workers will become entitled to certain "day one rights" which include access to facilities and to permanent employment opportunities
  • After 12 weeks' service, agency workers become entitled to equivalent terms and conditions as permanent staff, with some exceptions (see below)
  • Exceptions include occupational sick pay, maternity, paternity and adoption pay, redundancy pay, and pension schemes
  • The 12 week qualifying period does not include any service before 1st October 2011.


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