UK protests: putting employees first in times of uncertainty

In the face of ongoing civil unrest in the UK, it’s important that businesses take measures to ensure the safety of their employees and customers.

Violent protests can be upsetting and dangerous, especially for any employees who are part of communities that are being targeted. But with careful planning and thoughtful decision-making you can help keep them safe.

NatWest Mentor has identified some key areas to focus on in order to safeguard your employees' safety and well-being during these challenging times.

Prioritise employee safety and wellbeing

It’s important to make sure your employees are informed about the ongoing national situation so that any potential local incidents can be considered.

Their safety should be paramount and it’s crucial that they know this, so they feel supported and reassured. This also helps them understand any changes to business operations.

Kevin Boyle, Senior Safety, Health and Environment Advisor with NatWest Mentor, says: “The risk of violent protests is no different from any other risk that can be anticipated.

This means that as an employer you have a legal duty of care under the Health and Safety at Work Act 1974 to protect the health and safety of both workers and others on your premises and provide a safe place of work.

Depending on the level of risk in relation to proximity, you may consider closing the premises early, locking down or securing the building as much as is reasonably practicable, or allowing staff to leave work early or work from home.

Consideration should also be given to supporting your employees in relation to the psychological impact the current situation could be having on them. Be prepared to offer emotional and practical support, and reassurance, to all affected employees.”

Make sure your communication is clear

Depending on the size of your business, it could help to establish a communications plan that includes emergency contact numbers and procedures.

• Make sure any emergency protocols and contact details are kept up to date and that they suit the current circumstances.
• This may include designating safe areas within your premises and providing instructions on what to do in case of an emergency.
• When unrest could be happening locally (to the business or the employee’s home), encourage remote working where possible.
• Keep potentially vulnerable staff out of harm's way and ensure that your team has the necessary tools and resources to work effectively from home.

Stay informed and connected

As an employer, it’s important to stay updated on the latest developments through reliable news sources and official channels. It’s worth noting that any reports on social media should be verified and checked.

• Sign up for local alerts to receive real-time information about the situation in your area, so that accurate information can be passed to employees.
• Community collaboration can be important too, so follow any advice from local authorities to ensure the safety of your business and employees.
• Connecting with neighbouring businesses through local organisations or even informally is both a good source of information and a way to support each other.

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