Terms and Conditions of Use of Internet Web Site belonging to National Westminster Bank plc Mentor Services. This website is owned and maintained by National Westminster Bank plc Mentor Services. The use of this website is subject to the following terms and conditions which you should read carefully. By using this website you agree to be legally bound by these terms and conditions. If you do not accept these terms and conditions, please do not use this website.
1 The information, services and products on this website are intended for use by residents of the UK only, and are not aimed at or intended for use by residents of any other jurisdiction.
2 This website is designed to be accessed through its principal product home pages and such other pages as we may decide. If you access the site through individual pages directly, which are not designed for this purpose, you may not see important information which is relevant to a full understanding of our products and services. You will be referred on certain site pages to read "Legal information". This Important Information will contain important product details and relevant legal or regulatory information and should be read in conjunction with the relevant site pages.
3 These 'Exclusion of Liability' provisions should be read carefully as they exclude or limit our legal liability in connection with your use of this website. Nothing in these terms and conditions and in particular within the 'Exclusion of Liability' clauses shall attempt to exclude liability that is not permissible under applicable law, including without limitation, for death or personal injury, or for fraudulent misrepresentation.
4 Nothing in these terms and conditions shall exclude or limit or restrict our duties and liabilities to you under the Financial Services and Markets Act 2000, or any conduct of business rules which we are bound to comply with.
5 While we have taken all reasonable steps to ensure the accuracy and completeness of the content of the website, we exclude any warranties, undertakings or representations (either express or implied) to the full extent permitted under applicable law, that the website or (including without limitation) all or any part of the content or materials, accuracy, availability or completeness of the content of the website or any part of the content or materials are appropriate or available for use either in the United Kingdom or in other jurisdictions. If you use this website from other jurisdictions, you are responsible for compliance with applicable local laws.
6 We accept no liability (including without limitation) in either contract, tort, negligence, statutory duty or otherwise (to the maximum extent permitted by applicable law) arising out of the use of or access to this website (which includes without limitation) any errors or omissions contained in this website or if the website is unavailable and we shall not be liable for any direct or indirect:
7 Access to and use of this website is at the user's own risk and we do not warrant that the use of this website or any material downloaded from it will not cause damage to any property, or otherwise minimise or eliminate the inherent risks of the internet including but not limited to loss of data, computer virus infection, spyware, malicious software, trojans and worms. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of this website by unauthorised third parties.
8 To provide increased value to users of this website, we may provide links to other websites or resources (that are not part of NatWest Group) for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and shall not be responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use that others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
9 The above limitation or exclusion may not apply to you to the extent that applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages.
10 For full details about how we use the personal and financial information of our customers, please see our full Privacy Notice at www.rbsmentor.co.uk/privacynotice/.
11 © National Westminster Bank plc Mentor Services. All rights, save as expressly granted, are reserved. Reproduction in any form of any part of the contents of this website without our prior written consent is prohibited unless for personal use only.
12 This website contains numerous trade marks belonging to NatWest Group plc and other companies in NatWest Group. The registered trade marks include, but are not limited to, The Royal Bank of Scotland logo, The Royal Bank of Scotland, RBS, Royline, Highline and Cashline. The unregistered trade marks include graphics, logos, words, phrases and icons contained on this website, including, but not limited to, Royalties and Direct Saver. No rights are granted in respect of any of the above trade marks. If you are in doubt as to whether an item is a trade mark of NatWest Group plc or a member of NatWest Group, please contact us for clarification at the address below.
13 The contents of this website do not purport to provide any financial, investment or professional advice and nothing on the pages of this website shall be deemed to constitute the provision of financial, investment or other professional advice in any way.
14 If you are not satisfied with any of the products and services offered by National Westminster Bank plc. Mentor Services we have a complaint handling procedure that you can use to resolve such matters. Details of our procedure are contained within this web site under "Complaints" or alternatively a leaflet giving details of the procedure can be obtained by telephoning us on 0800 634 7001.
15 The terms and conditions of use of this website are governed by the laws of Scotland and any dispute regarding this website shall be subject to the exclusive jurisdiction of the Scottish courts.
16 The contents of this website, including these terms and conditions of use, are subject to change by us without notification.
17 We may record telephone calls for security or training purposes.
18 Royal Bank of Scotland Mentor is a trading name of National Westminster Bank plc. Registered in England and Wales No 929027. Registered Office: 250 Bishopsgate, London EC2M 4AA. National Westminster Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.